Best Western Phoenix Hotel

Review by: Emma , Northbridge, Australia

Stayed: Jan 2012

It is only 500m from the bayswater tube which is great. It is just near a large shopping centre and main street with shops and restaurants. However it is set off the main street making it nice and quiet. Wifi is very patchy and breakfast is basic but fine.

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Review by: hungry guest , Edinburgh, United Kingdom

Stayed: Sep 2011

The hotel was fine and conveniently located.
The breakfast was good, although the breakfast seating area was very crowded and several guests did not get served or had long waits get a table.

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Review by: JS-DC , Washington, United States

Stayed: May 2010

Reasonable hotel, small rooms, they put me in a smoking room though I had requested a nonsmoking room. The hallway stank of cigarette smoke, but the room was OK. Nice front desk staff.

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Review by: Peggy , Houston, United States

Stayed: Aug 2008

It's a good value for the money but definitely bare bones. I loved the location - close to the tube station, stores and restaurants. I stayed in the single room and it was very simple. If its for 1 or 2 nights, this would be a good choice. And the Paddington Express from Heathrow was great.

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Review by: sharon , parsippany, United States

Stayed: Mar 2008

It was nice and clean. The room was really small and very hot. There were only 3 channels on the TV.
However, the shower had great water pressure and the staff paid attention to details.
It is a great hotel if you are staying a short time - for a longer stay you may want to go somewhere with either larger rooms, communal areas, and ammenities (cable etc)

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